• Your insurance card
• Date of birth and social security number
• E-mail address (if available) and an emergency phone number
• Special needs list for your appointment (interpreter, etc.)

First Appointment Preparation
Before your appointment, please mail or fax the following medical information to us. This information is critical in completing your evaluation:

• Medical records*
• Phone number of clinic from which medical records came
• Scans and lab results
• Medications list (along with dosage and frequency)
• Drug allergies list

*If you are a patient at University of Minnesota Medical Center, Fairview or its clinics, your records are in our system and you do not need to obtain copies.

What can I expect at my appointment? 
At the clinic you will meet with a nurse coordinator, physician and possibly a hematology fellow/resident. They will discuss topics with you, such as health issues (past and ongoing) and genetic testing/family history. Expect to be at your visit a couple of hours. After your appointment, you may be directed to the outpatient lab on the first floor of the Phillips-Wangensteen Building for your blood draw.

Insurance Filing Information and Patient Referral
Please bring your insurance card to every appointment. Copays, according to your insurance plan, are due at the time of service. If your health coverage requires a referral for medical services, please obtain the referral in advance.

Post-Appointment Notes
Billing
Following your appointment, you will receive two billing statements: One from University of Minnesota Physicians (physician billing) and the other from University of Minnesota Medical Center, Fairview (facilities billing).

Prescriptions
New prescriptions usually require an office visit. A convenient outpatient pharmacy is located in our clinic building. To renew existing prescriptions, please call your pharmacy.

Questions Regarding Your Care

• Life-threatening emergencies, call 9-1-1
• After-hours emergencies, call the hospital operator at 612-273-3000